PK999 Baji Privacy Policy

1. Introduction

Welcome to PK999 Baji. We understand how important your privacy is. This Privacy Policy ("Policy") explains what information we collect from you when you use the PK999 Baji platform, why we collect it, how we use it, and how we keep it secure.

By using our website or mobile app, you agree to this Privacy Policy. Please read it carefully before getting started. If anything is unclear, feel free to contact our support team — we're always happy to help.

2. What Information We Collect

PK999 Baji collects the following information to improve our services and meet legal obligations:

Personal Identification Information

• Full name, date of birth, and gender
• National ID number or passport number (for KYC verification)
• Current Address & Country
• Phone number and email address

Financial Information

• Mobile banking number (bKash, Nagad, Rocket)
• Bank account details (where required)
• Transaction History & Amounts

Technical Information

• IP Address & Device Information
• Browser Type & Operating System
• Time Spent on Site & Usage Patterns
• Cookies & Tracking Data

3. How Your Information Is Used

PK999 Baji uses your data solely for specific, legitimate purposes. We never use your information unnecessarily. Below are the reasons we process your data:

• Account Management: To create, verify, and secure your account.
• Payment Processing: For processing deposits, withdrawals, and bonuses.
• Service improvement: To deliver a personalized experience tailored to your preferences.
• Contact: To send promotions, updates, and important notices.
• Fraud Prevention: To detect unlawful activity and maintain platform security.
• Legal Obligations: To comply with requests from government or regulatory authorities.

4. Data Retention & Storage Period

We retain your data only for as long as necessary. Your information is stored on our servers while your account remains active. After account closure, certain data may be retained for a defined period to meet legal obligations.

• Financial records are generally retained for up to 5 years after account closure.
• KYC documents may be retained for up to 7 years.
• Betting history is retained for 3 years after account closure.
• Specific data will be deleted upon your request, except where retention is required by law.

Our servers operate to the highest security standards and are subject to regular audits.

5. Data Sharing Policy

PK999 Baji does not sell your personal data to any third party. However, information may be shared in the following limited circumstances:

When May Your Data Be Shared?

• Payment Partners: With trusted payment gateway partners to process deposits and withdrawals.
• Legal Requirements: When required by a court order or a lawful request from a government authority.
• Fraud Prevention: With fraud detection agencies for security purposes.
• Business Transfers: In the event of a company merger or acquisition (you will be notified in advance).

6. Cookies & Tracking Technologies

PK999 Baji uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Required to maintain your login session and ensure security — this cannot be disabled.
• Performance Cookies: To identify which sections of the site are most frequently visited.
• Functional Cookies: To remember your language preferences and settings.
• Marketing Cookies: To show relevant advertisements (you can opt out).

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.

7. Your Privacy Rights

PK999 Baji respects your right to data privacy. You have the following rights:

• Right to access: You may request to see what personal information we hold about you.
• Right to Rectification: You can correct any inaccurate or outdated information.
• Right to erasure: You may request the deletion of your data under certain conditions.
• Right to Restrict Processing: You can restrict how your data is processed in certain circumstances.
• Data Portability: You can receive your data in a portable format.
• Right to object: You may object to receiving marketing communications.

8. Security Measures

PK999 Baji follows the highest industry security standards to protect your data. Here's what our security framework includes:

• 256-Bit SSL Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & Anti-DDoS: Protection against external threats.
• Regular Security Audits: Regular testing conducted by independent third-party experts.
• Restricted Access: Only authorized personnel have access to your information.

Please note, however, that no one can guarantee complete security on the internet. Never share your password with anyone, and report any suspicious activity to us immediately.

9. Children's Privacy

PK999 Baji is not intended for anyone under the age of 18. We do not knowingly collect information from minors. If we become aware that a minor has created an account, it will be closed immediately and all associated data will be deleted.

If a parent or guardian becomes aware that their child is using our platform, please contact us immediately at support@pk999-baji.com.

10. Policy Updates

PK999 Baji reserves the right to update this Privacy Policy when necessary. For any significant changes, we will:

• We will post a clear notice on the website.
• Notify you at your registered email address.
• Update the "Last Updated" date at the top of the page.

Continued use of the platform after any changes takes effect will be considered your acceptance of the updated policy. We recommend checking this page regularly.

11. Contact Us

For any privacy-related questions, complaints, or requests, please get in touch with us:

• 📧 Email: support@pk999-baji.com
• 💬 Live Chat: Available 24/7 (via website or app)

Your privacy matters deeply to us. We aim to respond to every request within 30 business days and remain committed to keeping your information secure.